Common Questions

You have unlimited access to Holos for 7 days. Once the trial is over your monthly subscription will kick in, you’re free to cancel this at any time.

1. Log in to your Holos account from here.
2. Click on your profile icon or image in the top right
3. Select ‘Manage subscription’
4. Scroll down and click ‘Cancel subscription’

1. Log in to your Holos account from here.
2. Click on your profile icon or image in the top right
3. Select ‘Manage subscription’
4. Scroll down and click ‘Update payment information’
5. Enter your new details

Please pop us a message, and we’ll be able to re-assign you to a new coach and make sure they know to welcome you to their team. Don’t worry it won’t be awkward!

Please give us a call 02080504905 or pop us a message and we’ll get this sorted as soon as possible for you. It’s really important to us that your coach is on hand to guide you and answer any queries you have.

Please message your coach and they’ll be able to give you a suitable alternative. That’s what they’re there for!

Please message your coach, and they’ll be able to chat with you about what you’re trying to achieve and provide recommendations. If this means changing your programme, we can arrange this for you.

Please message your coach, and they’ll be able to work with you to find things you can do.

If it’s due to your password, please try resetting it. If it’s something else – please pop us a message or give us a call, and we’ll be able to help you.